osTicket.com is announcing that osTicket with version number 1.9.11 is already available to download.
What is osTicket ?
osTicket is A PHP and MySQL support ticketing system .
It’s an attractive alternative to high-cost and complex customer support systems.
This is changelog for osTicket version 1.9.11 :
- Update user information for existing users when importing CSV.
- Agent names are consistently formatted and sorted throughout the system.
- Memcache session backend support. (See include/ost-sampleconfig.php).
- Email domain validation includes DNS record verification.
You can read the complete changelog and also download this latest version on their homepage: www.osticket.com