is announcing that OTRS with version number 5.0.1 is already available to download.
What is OTRS ?
OTRS is An open source ticketing and help desk system written in Perl .
The system is built to allow support, sales, pre-sales, billing, internal IT, helpdesk, etc. departments to react quickly to problems and events inside a company or with its customer base.
This is changelog for OTRS version 5.0.1 :
You can read the complete changelog and also download this latest version on their homepage: www.otrs.com
