Download Source Code Cerberus Helpdesk 7.1.5

Cerberus is announcing that Cerberus Helpdesk with version number 7.1.5 is already available to download.

What is Cerberus Helpdesk ?

Cerberus Helpdesk is . Cerberus Helpdesk is a functionally and visually optimized graphical user interface that guides managers and agents to the issues that need their attention. Regardless if they are emails, tickets, tasks and calendar events, Cerberus Helpdesk provides a professional solution for managing to-do items and customer support. Cerberus Helpdesk can be used as a ticketing center, as a time tracking app, as a customer knowledgebase or as a messaging system. Cerberus Helpdesk is also very customizable and can practically be adapted to anything a developer might need from his helpdesk platform. This is changelog for Cerberus Helpdesk version 7.1.5 : You can read the complete changelog and also download this latest version on their homepage: www.cerberusweb.com

Cerberus Helpdesk - Cerberus Helpdesk comes with a powerful assisted installation wizard

Cerberus Helpdesk - The Cerberus Helpdesk comes with a powerful user authentication system

Cerberus Helpdesk - Cerberus Helpdesk includes lots of branding tools

Cerberus Helpdesk - The admin panel provides localization settings to tweak

Cerberus Helpdesk - Some basic security features are included

Cerberus Helpdesk - Custom fields can be managed from the administration panel as well

Cerberus Helpdesk - The free trial package can easily upgraded to a valid commercial license with ease

Cerberus Helpdesk - A cron job scheduler is included with the Cerberus Helpdesk basic core

Cerberus Helpdesk - Reusable code snippets work with Cerberus Helpdesk too

Cerberus Helpdesk - Cerberus Helpdesk provides a quick overview of all connected, active user sessions

Cerberus Helpdesk - More than one help-desk portals can be managed from the Cerberus Helpdesk backend

Cerberus Helpdesk - For each portal, various settings can be turned on or off

Cerberus Helpdesk - Cerberus Helpdesk also supports organizing users in user groups

Cerberus Helpdesk - Worker user roles can be created to reflect various responsibilities

Cerberus Helpdesk - Works (users) can be managed from the Cerberus Helpdesk backend

Cerberus Helpdesk - For each user, various settings can be edited and reviewed

Cerberus Helpdesk - Cerberus Helpdesk also includes lots of customizable, mail-related settings

Cerberus Helpdesk - A data storage component is also included with Cerberus Helpdesk

Cerberus Helpdesk - The Cerberus Helpdesk core can be extended via plugins

Cerberus Helpdesk - A simulator and dummy-content generator is included with Cerberus Helpdesk

Cerberus Helpdesk - Time tracking activities can be organized by various criteria

Cerberus Helpdesk - On the Cerberus Helpdesk homepage, the active workspace tabs can be turned on or off

Cerberus Helpdesk - An internal mailing utility is included with Cerberus Helpdesk

Cerberus Helpdesk - The user's own personal workspace can be customized at will, showing all the information a user might want

Cerberus Helpdesk - A reports and statistics tool is included with Cerberus Helpdesk as well

Cerberus Helpdesk - An activity log is kept with Cerberus Helpdesk

Cerberus Helpdesk - A personal calendar and organizer utility is available with Cerberus Helpdesk

Cerberus Helpdesk - A knowledgebase can be managed in the Cerberus Helpdesk backend

Cerberus Helpdesk - A task manager also ships with Cerberus Helpdesk

Cerberus Helpdesk - For each task, various settings and messages can be added

Cerberus Helpdesk - Tickets can be created and managed with the Cerberus Helpdesk

Cerberus Helpdesk - For each ticket, various settings and messages can be added

Cerberus Helpdesk - Tickets and other work-related info can be managed on a per-organization level